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Tom Selles

Pyramid

Email templates designed for deliverability as much as for reading.

Client

Pyramid, Nice — freelance, fully remote

Year

2026, ongoing

Discipline

Web

Product

Role

Email design system

Responsive build

CRM campaigns

Context

Fully remote freelance work for Pyramid, a CRM agency in Nice: designing and building responsive email templates, and designing the campaigns that run on them.

Challenge

One CRM agency, several brands, as many sets of guidelines to respect. Each arrives with its own codes, its own technical constraints and its own campaign rhythm.

Email is the most constrained format in digital design: unpredictable rendering from one mail client to the next, read mostly on a phone, a few seconds of attention. You have to produce fast, without ever sacrificing brand consistency or deliverability.

Approach

Start from the existing guidelines and translate them into a system: reusable components, a clear hierarchy, one message per block.

Build responsive templates that hold everywhere, from a phone to the most capricious clients, and that survive the edits CRM teams make after delivery. Work remotely with CRM and marketing so production keeps up with the campaign rhythm.

Outcome

Responsive templates deployed across every client campaign.

Stable rendering on the main mail clients, mobile and desktop alike.

Campaigns produced faster, on a base of reusable components.

Brand consistency held from one campaign to the next, without depending on the designer.

unbonmaillot.com

CRM campaigns

Flow design, from the artwork to the build

Limova

CRM campaigns

Onboarding, two versions of the first email

Next project

vibe.co